From UPS to Blue Nile: CNBC on Global Logistics

Here's a very interesting video on global logistics - not to be confused with supply chain - and absolutely focused on the customer and customer experience.  Because that's what's next - from the high seas to remembering your anniversary.

They've put together an interesting panel to discuss all aspects of how to make global logistics work in an increasingly globalized, customer-centric world.  Not all the answers are what you'd expect.

Even if you're not a global provider, this impacts you - and represents opportunities for you to pursue.